Global Migration SA Customer Survey

Are you a corporate or individual client? Corporate Individual
In which way are you involved with Global Migration? They arranged a permit for me I went to a seminar presented by Global Migration They handled a permit application for me They handled a permit application for a staff member of our company
Did you consider alternatives before you chose for Global Migration? Yes No
Did Global Migration SA compare favourably with other service providers with respect to: Service Price Other
If Other, Please comment
What is your general opinion about the products / services from Global Migration? Very Good Good Neither good/ neither bad Bad Very Bad
The consultants of Global Migration understand your specific needs. Strongly Agree Agree Neither disagree/ neither agree Disagree Strongly Disagree
The contacts and staff possess the right knowledge and skills to answer questions Strongly Agree Agree Neither disagree/ neither agree Disagree Strongly Disagree
How did you find out about Global Migration? Website Yellow Pages Word of Mouth A Seminar Other
If Other, please specify
Did the information pages of the website give you enough information to assess whether Global Migration had the services you were looking for? Yes, and it was immediately clear to me Yes, after a good look No, that is too unclear
Which of the following aspects do you consider most important? Quality of our service Empathy of our organization Our method of doing business Price/ performance rate of our offering
Are you satisfied with the speed with which you were assisted? Yes, I am satisfied Reasonable satisfied No, I am not satisfied
Do you have any suggestion which could help us to improve our service to you and other?